Manager, Loss Prevention

Position Summary

Reporting to the Director Loss Prevention, the Manager Loss Prevention will execute the loss prevention strategy for Dollarama in his/her region. The manager will ensure the protection of company assets and the Dollarama brand in the marketplace and will bring a progressive, continuous improvement mindset to the function.

The manager will be responsible for analyzing store shrink performance, identifying store/region specific trends including best and worst practices, implementing tools and strategies to achieve loss reduction in his/her region, and continuing to monitor and audit results. The manager manages specific projects, initiatives, and day-to-day activities for the Store Operations team and provides advice and recommendations to the Director, Loss Prevention.

The manager will work with a team of external partner suppliers and will collaborate closely with the operations team in his/her region in the day-to-day execution of loss prevention activities.

Key Accountabilities

• Act as the key point of contact for all loss prevention and shrink reduction projects and related process changes in his/her region;
• Execute, implement and lead the audit program in his/her region;
• Visit stores and leverage new and existing tools to assess and rectify the highest shrink stores in the chain;
• Prepare follow-up corrective action plans to ensure that deficient areas are addressed at store level;
• Deliver training and development to the field in loss prevention operations, assisting and attending relevant district management meetings and store meetings, providing training to increase and raise awareness;
• Support the change management process to ensure effective loss prevention mitigation strategies are in place for new/changing products and processes;
• Collaborate with external partners including loss prevention consultants, law enforcement, mall administrators, landlords and vendors;
• Investigate on potential fraud, risk and threat to the company;
• Keep up to date with industry developments; and
• Other duties as assigned in keeping with the needs of the company.

Job Requirements

• Collegial or University diploma in a related field;
• Five (5) to ten (10) years of experience in security and loss prevention gained ideally in the retail industry;
• Demonstrate a solid track record of results delivered in a high growth, high change, and results oriented environment;
• Possess both strategic and tactical capabilities;
• Strong planning and organizational skills;
• Strong problem-solving skills, and excellent communication and interpersonal skills;
• Good computer knowledge and skills (including Excel); and
• Ability to work under pressure, in a fast-paced environment with a high volume.
• #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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Buyers Administrative Clerk

Position Summary

Working within Dollarama’s Buying and Import department, the Buyers Administrative Clerk’s main responsibility is to provide support by assisting the team of Buyers and Assistant Buyers with administrative duties.

Key Accountabilities

• Assist in all daily administrative tasks related to samples;
• Create article and vendor setup in the system (SAP);
• Evaluate samples and approvals (preproduction and production samples);
• Maintain up to date information on product weight, dimensions, pictures, specifications, etc; and
• Engage in email correspondence with the suppliers and vendors.

Job Requirements

• Diploma, DEC or AEC in Supply Chain or related field;
• One (1) to two (2) years of experience in an administrative role or data entry function;
• Experience in the retail sector (an asset);
• Ability to work in a fast-paced environment and handle multiple requests at a time;
• Ability to work with tight deadlines and changing priorities;
• Strong organizational skills combined with a keen attention to detail;
• Proficient in MS Office; and
• Knowledge of SAP (an asset).
• #LI-NG1

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Accounts Payable Clerk

Position Summary

Reporting to the Accounts Payable Team Supervisor, the Accounts Payable Clerk is able to meet tight deadlines and manage a high volume of work. He or she will maintain, reconcile and process accounts payable transactions in an efficient, timely and accurate manner. The clerk will also perform a variety of tasks to ensure the effective and efficient operation of the Accounts Payable department.

Key Accountabilities

• Set up, maintain and monitor accounts payable in accordance with Dollarama policies and good accounting practices;
• Use the SAP system to match, verify and schedule payments;
• Process all invoices and payment requests associated with payables accounts (local and/or international);
• Follow up on unpaid invoices according to schedules;
• Communicate with suppliers and administrative staff regarding missing documents or information, change requests or price discrepancies;
• Reconcile supplier statements and issue credit/debit notes to suppliers when necessary.

Job Requirements

• Post-secondary education in accounting, or equivalent;
• One (1) to two (2) years of experience in accounts payable management and/or basic knowledge of accounting principles;
• Work ethic, organizational skills and initiative;
• Attention to detail, thoroughness and the ability to multi-task;
• Problem solving, documentation and data analysis skills;
• Ability to work in a team environment and independently while following instructions with an emphasis on accuracy and timeliness;
• Ability to work in a fast-paced, high-volume environment;
• Ability to effectively organize time and manage priorities;
• Good knowledge of Excel and basic knowledge of the SAP application, an asset.
• #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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Director Financial Planning & Analysis (“FP&A”)

Position Summary

Reporting directly to the Vice President, Corporate Finance and Treasurer, the Director FP&A will oversee all financial planning and analysis functions, and lead the budgeting, forecasting, long-term planning, and business strategic analysis of the financial team. This role will be responsible for providing insights and analytics to support business decision making. It will include the planning, coordination, analysis and “executive ready” communication of the quarterly and annual forecasts/budgets, business case evaluation and analytics of the Company’s performance and business opportunities. The Director FP&A will also lead and manage the capital budgeting and forecasting activities as well as act as a partner to key stakeholders when it comes to capital expenditures and reporting.

Key Accountabilities

• Own the quarterly and annual budgeting, forecasting and management reporting processes, including budget and KPIs tracking, including planning and coordinating such processes across various groups in the Company
• Build strong financial models for the business, utilizing understanding of financial reporting and cash flow / capital structure information
• Review monthly and quarterly management reports and generate actionable insights for key stakeholders
• Partner with our internal accounting team on monthly and quarterly close process, financial reporting, and preparation of financial statements
• Create and implement a new capital governance framework, including 1) creation of business case to assess special projects, major investment and/or strategic initiatives, 2) budget tracking, and 3) post-mortem analysis
• Play an active part in creating business cases and/or analysis for the real estate team for store renovations, new store openings, relocations, etc.
• Challenge the status quo by continuously identifying areas of improvement and issues, and finding solutions
• Ensure the execution of team deliverables and adapt team priorities based on changing needs
• Prepare insightful presentations for management and the Board of Directors

Job Requirements

• Bachelor’s degree in Business, Accounting or Finance required
• MBA, CFA and/or CPA designation preferred
• 10+ years of finance, corporate or FP&A experience
• 2+ years of experience in investment banking, private equity, and/or consulting
• Retail industry experience is an asset
• Exceptional analytical, quantitative, and financial modeling skills along with understanding of financial reporting (IFRS) and cash flow information
• Critical thinker with the ability to think big picture and conduct the right level of analysis depending on requirements
• Capacity to handle multiple responsibilities and tasks with tight deadlines in a fast paced and high-volume environment
• Ability to act and operate independently with minimal daily direction to accomplish objectives
• Exceptional skills in Excel and PowerPoint
• Excellent communication skills
• Experience with SAP and BW is an asset
• #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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Manager, Internal Controls and Financial Processes

Position Summary

Reporting to the Director of Financial Information, the Manager, Internal Controls and Financial Processes is responsible for managing all aspects relating to the organization’s internal controls and financial processes (compliance with NI 52-109). This role will work closely with key stakeholders across the organization.

This role is responsible for leading internal controls over financial reporting assessments for business and finance processes by understanding the control environment, coordinating, scoping and testing of controls and processes, identifying and evaluating deficiencies, providing guidance and practical recommendations and highlighting internal control considerations for new systems or financial processes.

Key Accountabilities

• Identify opportunities to improve the organization's financial operations and financial close process to optimize resource allocation and leverage technologies;
• Assist with the review, testing and implementation of new financial processes relating to new revenue streams, products, and financial systems;
• Plan and coordinate the annual review of internal control narratives and risk control matrices;
• Support business process owners with improving internal documentation and strengthening of internal controls;
• Develop a deep understanding of the organization's business, processes and internal controls to identify actions necessary to mitigate risks and improve efficiency;
• Develop a testing strategy and framework by determining the extent, timing and documentation required;
• Perform internal control testing by assessing the design and operating effectiveness while providing practical recommendations;
• Support with the ITGC (Information Technology General Controls) audit and follow-up on remediation or improvement plans;
• Coordinate and review SOC (Service Organization Control) reports;
• Lead internal control considerations for new financial processes or implementation of new systems;
• Establish specific follow-up procedures to monitor the implementation of internal control action plans;
• Prepare and present internal control and process documentation training guidelines;
• Work closely with external auditors throughout the internal control testing;
• Assist the Corporate Controller and external consultants in the establishment and training for 52-109 controls in an affiliated company.

Job Requirements

• Professional title CPA or CIA;
• Minimum 4 years' experience in internal or external audits of publicly traded corporations;
• Strong knowledge of key regulations related to control environment (COSO framework 2013, NI 52-109, and Service Organization providers) and ITGCs (COBIT);
• Excellent interpersonal and communication skills (oral & written communications);
• Ability to organize, multitask and meet deadlines in a fast paced and changing environment;
• Strong team player with a continuous improvement mindset;
• Experience with ITGC audits is an asset;
• SAP knowledge is a strong asset;
• Bilingualism French and English an asset
• #LI-ME1

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Sr Analyst, Financial Planning & Analysis

Position Summary

The Senior Analyst will be responsible for various budget, forecasting and operations related analysis, to support business decision making.

Key Accountabilities

• Create, adapt and/or modify management reports related to budgets, forecasting or operations;
• Build and maintain models and business cases;
• Update and populate weekly and monthly reports;
• Perform various analysis of financial and operational performance;
• Generate charts or graphs to be included in management presentations; and
• Implement new work tools and performance indicators.

Job Requirements

• Bachelor's degree in Mathematics, Actuarial Science, Accounting and/or similar;
• Five (5) years of experience in a similar position, ideally in the retail business;
• Excellent analytical and problem-solving skills;
• Strong statistics background;
• Organized, detail-oriented, meticulous and superior ability to play with numbers;
• Excellent knowledge of Excel;
• SAP/BW experience and knowledge, an asset;
• Capacity to handle multiple requests with tight deadlines in a fast-paced and high-volume environment;
• Project management and strong communication skills;
• Bilingualism (French and English).

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

HR Analyst, Process Optimization & Data Analysis

Position Summary

Reporting to the Manager, Compensation & HR Analytics, the HR Analyst will be responsible for process mapping, process improvement, data analysis, data cleanup, and HR systems implementation. The ideal candidate will have a strong analytical mindset, be a go-getter, and possess a continuous improvement and solution-oriented approach.

Key Accountabilities

• * Analyze HR processes, identify areas for improvement, and implement solutions to streamline processes;
• * Map out current HR processes and create process documentation to ensure standardization and compliance;
• * Participate in HR systems implementation, including data migration, testing, and training;
• * Participate in cross-functional projects and initiatives related to HR systems and processes;
• * Extract and analyze data from HR systems and databases to identify trends, provide insights, and support data-driven decision-making;
• * Clean up data and maintain data accuracy to ensure the integrity of HR data;
• * Create reports and dashboards to track HR metrics and key performance indicators; and
• * Collaborate with HR teams to identify and understand their reporting needs and develop solutions to meet those needs.

Job Requirements

• * Bachelor's degree in Human Resources, Business Administration, or a related field;
• * Minimum of two (2) years of experience in a similar position;
• * Experience in the retail industry is an asset;
• * Knowledge of HR systems and databases;
• * Experience with data analysis and reporting tools, such as Excel and Power BI;
• * Knowledge of SAP is an asset;
• * Strong analytical and problem solving skills;
• * Excellent communication and collaboration skills;
• * Ability to manage multiple projects, priorities and deadlines; and
• * Proven track record of continuous improvement and solution-oriented mindset.
• #LI-NG1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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Senior Advisor, Training & Development

Position Summary

Reporting to the Director, Training and Development, the Senior Advisor, Training and Development, is responsible for designing, managing, and executing various projects to standardize and strengthen training and Human Resources practices across the organization. With a focus on project management, they will have both recurrent and occasional responsibilities, and may also be asked to support in other facets of the business (ex. operations).

Key Accountabilities

• Support training and HR practices focused on the corporate client group (Head Office, Distribution Centre & Warehouses);
• Maintain and build up learning initiatives currently in place, such as Onboarding Programs, Technical Skills Training, and Leadership Programs;
• Design, develop, and implement various HR programs and initiatives;
• Manage projects from A-Z;
• Develop tools and support for managers and employees to enhance organizational learning;
• Plan and lead meetings, workshops, and trainings;
• Partake in process mapping, systems development, or policy design as needed; and
• Conduct data analysis, market trend monitoring, and reporting as needed.

Job Requirements

• Bachelor’s degree in a related field (Business, Human Resources, Project Management, etc);
• A minimum of five (5) years of experience in a similar role, ideally in the retail industry;
• Strong experience in project management, HR transformation, and/or process changes and implementation;
• Experience designing and implementing learning initiatives;
• Strong experience partnering and influencing stakeholders;
• Excellent verbal and written communication skills;
• Experience with Insights Discovery (or similar) considered an asset;
• Strong presentation skills;
• Strong coaching skills;
• Customer service oriented;
• Positive, friendly, and outgoing disposition; and
• Flexible to travel up to 30% (national).

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Clerk, Import (Proforma)

Position Summary

The Proforma Import Clerk’s main responsibility is to accurately enter details of the sales contracts into SAP, and to convert and create purchase orders and new articles in the ERP (SAP) system.

Key Accountabilities

• Enter data into SAP;
• Follow-up on repeat orders;
• Communicate with vendors and suppliers;
• Calculate volume and weight, and convert measurements for the containers;
• Create new articles in the ERP system;
• Create and format purchase order (PO) reports; and
• Confirm with suppliers' time, price, and number of items.

Job Requirements

• College Diploma (AEC) in Transportation, Logistics or in a similar field;
• One (1) to two (2) years of experience in a data entry or import;
• Strong problem solving skills;
• Good analytical skills combined with a keen attention to detail;
• Capacity to work in a fast-paced environment with high volume;
• Knowledge of MS Office is required with proven Excel ability; and
• Knowledge of SAP, an asset.
• #LI-NG1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Mailroom Clerk

Position Summary

Reporting to the Executive Assistant & Supervisor Administrative Services, the Mailroom Clerk will provide daily administrative support to the mail service and showroom at Dollarama’s head office and will also be a relief and backup support to the front desk reception area.

Key Accountabilities

• * Handle all incoming and outgoing mail and packages;
• * Work in collaboration with showroom staff to display product samples;
• * Carry out clerical functions as required to support various departments;
• * Act as a replacement and backup at the front desk reception; and
• * Assist and support the team in any other tasks or projects.

Job Requirements

• * High School Diploma (DES) or equivalent;
• * One (1) year of experience in a clerical field or similar;
• * Knowledge of Microsoft Office suite with good working knowledge of Excel;
• * Good organizational skills and ability to multitask and prioritize;
• * Ability to lift and carry up to 40lbs;
• * Flexible and adaptable;
• * Strong communication skills; and
• * Customer service oriented.

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Technical Lead, Infrastructure

Position Summary

Reporting to Manager, IT Infrastructure & Operations, the Technical Lead, Infrastructure is the last escalation point in the operations team. Without managing employees, the Technical Lead supports the Team Manager in his tasks by answering most of the questions related to the technical aspect.

Key Accountabilities

• Provide consulting expertise to the team;
• Be the last escalation point in the team;
• Provide coaching to less experienced resources;
• Act as a backup when the Team Manager is absent.
• Provide quality technical support to the various departments;
• Monitor, maintain and support the different company systems.
• Ensure a technology watch and recommend innovative solutions to meet the company’s needs;
• Assist the Team Manager when implementing new information technology management policies and procedures. Those are to be focused on best practices to better meet the internal and external client needs.
• Write technical documents including various procedures like those about rollouts and escalation;
• Participate in developing the team’s annual goals and determine training needs for the team’s resources.

Job Requirements

• Bachelor’s degree or college degree in computer science (or a related field)
• Minimum five (5) years of relevant experience
• Strong knowledge of Microsoft technologies (Windows, Office 365 and Azure)
• Strong knowledge of SQL Servers
• Strong knowledge of Cloud Platform.
• Strong knowledge of VMware technologies (SDDC).
• Strong knowledge of backup solutions
• Great coaching skills.
• Adaptability and able to work under pressure.
• Able to popularize and explain technical information, and to understand complex technology concepts.
• Knowledge of ITSM/ITIL principles or similar frames.
• Be available outside normal working hours in case of emergency or escalation.
• #LI-MS1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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Assistant Manager, Distribution (evening shift)

Position Summary

Reporting to the Manager, Distribution, the Assistant Manager will have to plan and organize the daily operations of the Distribution Department on his shift, optimize resources and the execution of processes and maintain a safe and positive work environment by respecting the values and business ethics of the Company.

Key Accountabilities

• Operation Reporting
• Analyze the distribution operations during his shift, define priorities and allocate team members according to operational needs;
• Evaluate and ensure the operational productivity of his team and participate in performance management;
• Analyze reports related to his department and take necessary actions.
• Production Management
• Ensure the standardization of procedures and work methods between the different sectors of his shift as well as with other shifts;
• Participate in the definition and communication of overall performance objectives to the Distribution Management Team (supervisors and team leaders);
• Carry out active supervision rounds;
• Communicate and raise the awareness of the supervisors and other managers of OHS standards and the procedures to follow in the event of a work accident;
• Ensure that the team works in a safe environment and complies with OHS standards;
• Ensure that material resources are used optimally;
• Ensure the accuracy and quality of the assembly of the pallets produced.
• Continuous Improvement
• Participate in the analysis and formulate recommendations related to the work environment and the equipment used by the team;
• Be a proactive force in identifying opportunities for improvement within his department;
• Act as a catalyst for operational changes related to his department by communicating and supporting the various stakeholders.
• Management
• Verify and validate timesheets in Kronos;
• Manage the staff of the teams assigned to him (recruitment, leave, rest, on-call duty, professional interview, assessment interview);
• Participate in the definition of the development plan in order to promote the continuous evolution of the skills of his team, coach the supervisors and apply corrective measures as needed;
• Replace the Distribution Manager when necessary.

Job Requirements

• Bachelor's degree in Administration, Supply Chain Management, Operations Management, or an equivalent combination of studies and experience;
• Minimum of three (3) years of experience in a similar position;
• Proven track record in implementing and managing growth in operations;
• Proven ability to mentor, coach and develop a team;
• Ability to coordinate multiple activities simultaneously;
• Good knowledge of the Office suite of applications, particularly Excel, Word and Outlook;
• Good communication skills;
• Analytical skills, organized and keen attention to detail;
• Ability to work in a fast-paced, high-volume environment.
• #LI-ML1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Supervisor, Assembly (evening shift)

Position Summary

Reporting to the Assembly Manager, the Supervisor will support the management team in planning and organizing daily assembly operations, optimizing resources and executing processes, as well as maintaining a safe and positive work environment while respecting the values and ethics of the company.

Key Accountabilities

• Allocate team members according to the priorities and operational needs of the shift;
• Evaluate and ensure the operational productivity of the assembly operations and implement action plans to minimize planning and execution discrepancies;
• Monitor the productivity of the team leaders under his responsibility and subsequently of the workers under their own responsibility;
• Promote OHS standards and the procedures to follow in the event of an accident in the workplace;
• Ensure that the team operates in a safe environment and respects OHS standards;
• Identify training needs within the team, coach workers and apply corrective measures as needed;
• Identify issues related to the quality and management of the inventory activities, and propose action plans to the manager;
• Ensure that the assembly team has at its disposal, at all times, the tools and materials necessary to ensure that operations function properly;
• Contribute to operational fluidity within the department so that it is optimal;
• Analyze and issue recommendations related to the work environment and the equipment used by the team;
• Supervise the collection of data used for the production of KPIs and validate their integrity;
• Participate in the implementation of continuous improvement procedures within the department;
• Maximize resources based on absenteeism and operational needs;
• Verify and validate timesheets in the Kronos software application;
• Participate in the recruitment process and in the development of members within the department;
• Review and ensure the integrity of the various reports for the department and explain any discrepancies raised by the reports.

Job Requirements

• Bachelor's degree in administration, supply chain management, operations management, or an equivalent combination of education and experience;
• Minimum of two (2) years of experience in a similar position;
• Demonstrated ability to mentor, coach and develop a team;
• Ability to coordinate several activities at the same time;
• Good knowledge of the Office suite of applications, specifically Excel;
• Ability to interpret performance indicators;
• Good communication skills;
• Organized, rigorous and great attention to detail.
• Ability to work in a dynamic and high-volume environment.
• #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Supervisor, Distribution Center (night shift)

Position Summary

Reporting to the Assembly Manager, the Supervisor will support the management team in planning and organizing daily assembly operations, optimizing resources and executing processes, as well as maintaining a safe and positive work environment while respecting the values and ethics of the company.

Key Accountabilities

• Allocate team members according to the priorities and operational needs of the night shift;
• Evaluate and ensure the operational productivity of various department's operations and implement action plans to minimize planning and execution discrepancies;
• Monitor the productivity of the team leaders under his responsibility and subsequently of the workers under their own responsibility;
• Promote OHS standards and the procedures to follow in the event of an accident in the workplace;
• Ensure that the team operates in a safe environment and respects OHS standards;
• Identify training needs within the team, coach workers and apply corrective measures as needed;
• Identify issues related to the quality and management of the inventory activities, and propose action plans to the manager;
• Ensure that the assembly team has at its disposal, at all times, the tools and materials necessary to ensure that operations function properly;
• Contribute to operational fluidity within the department so that it is optimal;
• Analyze and issue recommendations related to the work environment and the equipment used by the team;
• Supervise the collection of data used for the production of KPIs and validate their integrity;
• Participate in the implementation of continuous improvement procedures within the department;
• Maximize resources based on absenteeism and operational needs;
• Verify and validate timesheets in the Kronos software application;
• Participate in the recruitment process and in the development of members within the department;
• Review and ensure the integrity of the various reports for the department and explain any discrepancies raised by the reports.

Job Requirements

• Bachelor's degree in administration, supply chain management, operations management, or an equivalent combination of education and experience;
• Minimum of three (3) years of experience in a similar position;
• Good knowledge of the Office suite of applications, specifically Excel.
• Ability to interpret performance indicators;
• Ability to coordinate several activities at the same time;
• Organized, rigorous and great attention to detail;
• Demonstrates leadership skill;
• Good communication skills;
• Excellent interpersonal skills;
• Demonstrated ability to mentor, coach and develop a team;
• Ability to work in a changing, diverse, dynamic and high-volume environment.
• #LI-ML1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Supervisor, Merchandise movement – Conveyors (evening shift)

Position Summary

Reporting to the shipping manager, the supervisor will support the management team with the planning and organization of daily wrapping and shipping operations. He will also be responsible for resource optimization, process execution, and maintaining a safe and healthy work environment while promoting the company’s values and ethics.

Key Accountabilities

• Dispatch the team according to priorities and operational needs for the shift;
• Assess and ensure the operational productivity of pallet conveyors. Create action plans to reduce the gaps between planning and execution;
• Follow up on the productivity of pallet conveyors and team leaders under his responsibility;
• Promote SST standards and ensure rules are respected so the team works in a safe environment at all times;
• Identify training needs for the team, provide coaching and apply corrective measures as needed;
• Identify quality and inventory management issues and propose corrective action plans to the manager;
• Ensure the department’s smooth and optimal operation;
• Analyse the work environment and equipment used by the team, and make recommendations;
• Supervise the collection of data used to produce KPIs;
• Participate in the implementation of continuous improvement procedures for the department;
• Maximize resources according to absences and operational needs;
• Verify and validate time sheets in Kronos;
• Participate in the recruitment process and in the development of team members;
• Review various reports for the department, ensure their integrity and explain gaps flagged in them.

Job Requirements

• Bachelor’s degree in administration, logistics chain, operations management or an equivalent combination of education and experience;
• At least two (2) years of experience in a similar position;
• Strong knowledge of Microsoft Office, especially Excel.
• Proven ability in mentoring, coaching, supervision and team development;
• Good communication skills;
• Organized, meticulous and attention to details;
• Ability to interpret performance indicators;
• Ability to coordinate several activities at the same time;
• Ability to work in a fast-paced environment with a high volume.
• #LI-ML1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
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We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Manager, Warehouse

Position Summary

The Warehouse Manager is a critical role as they will be responsible for supporting the business in achieving its goals through inbound receipt and management of product and outbound delivery of product to the distribution centre. The Warehouse Manager will be successful through managing people, processes and systems within the warehouse, ensuring productivity targets are met and maintained, workplace health and safety requirements are met, and taking responsibility for security of the building and stock.

Key Accountabilities

• Financial and productivity management of operations, managing costs and budget of warehouse operations;
• Planning, leading, and organizing the day-to-day operations of the warehouse, which includes but is not limited to, receiving merchandise, inventory management, configuration of available space, assembly, and order shipment;
• Monitoring key indicators and adjusting direction and strategy as needed to maximize productivity in a multicultural, fast paced, and growing environment;
• Establishing process and procedures and developing a workforce plan, which will optimize resources and results;
• Establishing and maintaining a good relationship with the different functions, the distribution centre, and suppliers;
• Fostering an environment where employees are engaged, committed and motivated, through providing strong coaching and development/learning opportunities;
• Setting goals for employees, driving and managing performance;
• Promoting and ensuring that all health and safety standards are met;
• Ensuring the management of equipment and building maintenance;
• Leading and coordinating the project management of warehouse improvement in order to meet the warehouse objectives; and
• Upholding a building/facility that is well maintained (lighting, security, equipment).

Job Requirements

• A University Degree, preferably in logistics management, inventory management, operations or industrial engineering.
• A minimum of five (5) to seven (7) years’ experience in a management role, with a demonstrated understanding and experience of the overall supply chain concepts within a network. Experience ideally gained within the fast-moving retail sector.
• Experience with Warehouse Management Systems is essential; ideally experience gained with radio frequency and SAP.
• Demonstrated experience managing budgets and productivity levels.
• Will demonstrate advanced competency in: problem solving, business and opportunity analysis.
• The ideal candidate will have a high energy level, be self-motivated, results oriented as well as creative, innovative and flexible.
• The incumbent will be able to point to specific examples of leading change initiatives and processes that have contributed to strong business results and led to the development of a high-performance organization.
• The successful candidate will have a track record of managing and developing strong teams.
• The ideal candidate will possess the following competencies: drive for results; interpretative and root cause analytics; effective team builder and ability to develop direct reports; business acumen; influencing skills; and strategic agility.
• Fluency in French is required and functional ability in English is required.
• Available to work the hours of the facility, with a 6:30 am start on average for the Manager, Monday through Fridays and some Saturdays during the high season. Conversely, during the low season there will be flexibility in hours for management.
• #LI-ML1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Manager, Agency Relations

Position Summary

Under the supervision of the Senior Director of the Distribution Centre (DC), the incumbent is responsible for the overall management of temporary staff placement agencies both at the level of the distribution centre and in the warehouses. He assumes the role of speaker with agency managers and he establishes and maintains effective working partnerships.

Key Accountabilities

• Maintain a long-term strategic relationship with the agencies;
• Coordinate all internal movements of agency personnel;
• Oversee administrative processes, including invoicing;
• Manage the contractual relationship with agencies (communicate requirements, analyze staffing rates, track corrective actions, deal with agency issues, onboarding process for new agencies, etc.);
• Support senior management in contract negotiations and act as liaison officer between legal services and Dollarama agencies regarding contractual clauses;
• Advise managers at the DC and warehouses on agency issues;
• Ensure compliance with agency agreements;
• Develop, implement and monitor key performance indicators (KPIs) to improve and track agency staff performance;
• Provide support and act as liaison officer with the DC and warehouses in terms of communication, process improvement and any other requests relating to agency processes;
• Prepare reports and statistics relating to agency performance;
• Request and follow up on the action plan regarding temporary worker performance issues;
• Plan, manage and control the entire agency billing process (accuracy of rates, timesheets, bonuses and contract requirements);
• Validate training objectives and requirements;
• Participate in the delivery of training;
• Participate in the development, drafting and maintenance of administrative procedures;
• Manage agency-related clerks and Dollarama liaison supervisors;
• Support and participate in the improvement of monitoring systems with agencies (Kronos).

Job Requirements

• Bachelor's degree in Industrial Relations or Human Resources Management, or in a related field (an asset);
• Professional title in human resources (an asset);
• At least five (5) years of experience in a similar position;
• Experience in resource planning;
• Experience in dealing with temporary staff agencies (an asset);
• Intermediate or advanced knowledge of Microsoft Office Automation applications such as Word, PowerPoint, Excel and Outlook;
• Good knowledge of SAP (an asset);
• Abilities
• Have the ability to communicate effectively, both orally and in writing;
• Possess strong interpersonal skills;
• Be recognized for creating and consolidating multiple partnerships;
• Be customer oriented;
• Possess negotiation skills;
• Show leadership and the ability to influence positively;
• Be autonomous and show initiative;
• Demonstrate a problem-solving and decision-making approach;
• Possess a developed sense of organization;
• Possess the ability to analyze data and provide a summary of analyses;
• Possess the ability to understand business priorities and issues, and their impact on employees;
• Be able to act as an agent of change with the ability to integrate strategic issues to achieve results;
• Be able to manage several mandates and projects at the same time and to obtain results.
• #LI-CM1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Logistics Coordinator, Network Optimization

Position Summary

*Work schedule: 8:00 am to 4:00 pm*
Reporting to the Senior Network Optimization Manager, the Logistics Coordinator is responsible for monitoring the performance of various aspects of inbound and outbound transportation. Duties include supporting transportation logistics activities. He responds to emails from internal customers and works with various business partners to answer questions and also to resolve issues.

He accesses incoming emails and data, consolidates information, and produces daily and weekly reports necessary for the operation of the business. The coordinator must also keep certain information current in the SAP system, such as keeping information on transportation zones and transportation rates up to date. Additionally, he must perform certain manual transactions to facilitate the billing process.

The person in this position is also responsible for performing all day-to-day duties as assigned by their supervisor. This includes, but is not limited to, validating certain freight invoices.

Key Accountabilities

• Update various reports upon request;
• Assist in producing new analyses (Excel and SAP);
• Perform transactions in SAP to confirm transportation movements;
• Contribute to maintaining the accuracy of carrier and store information;
• Ensure that information in systems and databases is current at all times;
• Escalate any issues quickly, accurately and appropriately following established procedures;
• Support the budget process and prepare data;
• Follow all standard operating procedures (SOP's);
• Write or modify work procedures for this position.

Job Requirements

• DEC in transportation logistics or equivalent experience;
• Twelve (12) months experience in a similar position;
• Attention to detail;
• Excellent work planning and organization skills;
• Good computer skills, particularly with Excel and Outlook; SAP is an asset;
• Experience in the retail industry or with the supply chain is an asset.

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Regional Manager, Outbound Logistics

Position Summary

Under the leadership of the Senior Manager, Outbound Logistics, the Regional Manager is responsible for managing a team of logistics coordinators. This team is responsible for all transportation activities from the Distribution Centre to the stores: this includes linehauls, carrier deliveries, seasonal warehousing, and managing store service relations.

Key Accountabilities

• Lead and manage a team of coordinators responsible for all outbound transportation activities;
• Ensure store deliveries are completed on time;
• Review carriers' KPIs on a periodic basis;
• Work with carriers to recommend and review optimal transportation modes, routing, equipment, etc.;
• Collaborate with internal departments to implement best practices across the transportation network;
• Communicate and follow-up with Regional District Managers and District Managers on a daily and weekly basis;
• Set-up and maintain process documentation and standard operation procedures for store service and outbound operational activities;
• Monitor transportation costs and identify opportunities to optimize the budget across the outbound network.

Job Requirements

• Bachelor's degree in Logistics, Supply Chain or in a relevant field;
• Five (5) years of experience in a similar role;
• Three (3) years of leadership experience in management roles;
• Ability to work under pressure in a fast-paced environment with high volume;
• Great leadership and problem-solving skills;
• Detail-oriented, result-oriented, and good organizational and planning skills;
• Excellent communication and interpersonal skills;
• Good computer knowledge and skills, especially with Excel; SAP is a strong asset;
• Experience in the retail industry is a definite asset.

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.