Buyers Administrative Clerk

Position Summary

Working within Dollarama’s Buying and Import department, the Buyers Administrative Clerk’s main responsibility is to provide support by assisting the team of Buyers and Assistant Buyers with administrative duties.

Key Accountabilities

• Assist in all daily administrative tasks related to samples;
• Create article and vendor setup in the system (SAP);
• Evaluate samples and approvals (preproduction and production samples);
• Maintain up to date information on product weight, dimensions, pictures, specifications, etc; and
• Engage in email correspondence with the suppliers and vendors.

Job Requirements

• Diploma, DEC or AEC in Supply Chain or related field;
• One (1) to two (2) years of experience in an administrative role or data entry function;
• Experience in the retail sector (an asset);
• Ability to work in a fast-paced environment and handle multiple requests at a time;
• Ability to work with tight deadlines and changing priorities;
• Strong organizational skills combined with a keen attention to detail;
• Proficient in MS Office; and
• Knowledge of SAP (an asset).
• #LI-NG1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Team Leader, Distribution (evening shift)

Position Summary

Reporting to the Distribution Supervisor, the Team Leader will support the management team in planning and organizing the daily operations of the department, allocating resources and executing processes, as well as maintaining a safe and positive work environment while respecting the values and ethics of Dollarama.

Key Accountabilities

• Analyze floor operations, define priorities and allocate team resources according to the operational needs of the work shift;
• Ensure the operational productivity of the team and support members in achieving productivity targets;
• Promote health and safety standards, and ensure that the team works in a safe environment;
• Ensure that the inspection of equipment is done by workers and that mechanical problems are addressed;
• Identify training needs for the distributors, and make recommendations for improvement;
• Ensure the scanning of all pallets sent for distribution
• Analyze distribution error reports and forward the information to the people concerned;
• Coordinate with the central aisle department to respect the distribution of pallets by respecting the FIFO method;
• Coordinate the use of electric pallet trucks at the start and end of the shift, and clean up at the end of the shift;
• Generate worksheets for dispatchers, missing labels for distribution and productivity reports;
• Control the fluidity of the department so that it is adequate;
• Make recommendations related to the work environment and the equipment used by the team.

Job Requirements

• College degree in administration, supply chain, operations management, or an equivalent combination of education and work experience;
• Minimum of one (1) year of experience in a similar position;
• Ability to coordinate several activities at the same time and manage priorities;
• Good knowledge of the Microsoft Office suite of applications, particularly Excel;
• Good communication and leadership skills;
• Organized, rigorous and great attention to detail;
• Ability to work in a dynamic and high-volume environment.

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Team Leader, Distribution

Position Summary

Reporting to the Distribution Supervisor, the Team Leader will support the management team in planning and organizing the daily operations of the department, allocating resources and executing processes, as well as maintaining a safe and positive work environment while respecting the values and ethics of Dollarama.

Key Accountabilities

• Analyze floor operations, define priorities and allocate team resources according to the operational needs of the work shift;
• Ensure the operational productivity of the team and support members in achieving productivity targets;
• Promote health and safety standards, and ensure that the team works in a safe environment;
• Ensure that the inspection of equipment is done by workers and that mechanical problems are addressed;
• Identify training needs for the distributors, and make recommendations for improvement;
• Ensure the scanning of all pallets sent for distribution
• Analyze distribution error reports and forward the information to the people concerned;
• Coordinate with the central aisle department to respect the distribution of pallets by respecting the FIFO method;
• Coordinate the use of electric pallet trucks at the start and end of the shift, and clean up at the end of the shift;
• Generate worksheets for dispatchers, missing labels for distribution and productivity reports;
• Control the fluidity of the department so that it is adequate;
• Make recommendations related to the work environment and the equipment used by the team.

Job Requirements

• College degree in administration, supply chain, operations management, or an equivalent combination of education and work experience;
• Minimum of one (1) year of experience in a similar position;
• Ability to coordinate several activities at the same time and manage priorities;
• Good knowledge of the Microsoft Office suite of applications, particularly Excel;
• Good communication and leadership skills;
• Organized, rigorous and great attention to detail;
• Ability to work in a dynamic and high-volume environment.
• #LI-ML1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Supervisor, Merchandise movement – Conveyors (evening shift)

Position Summary

Reporting to the shipping manager, the supervisor will support the management team with the planning and organization of daily wrapping and shipping operations. He will also be responsible for resource optimization, process execution, and maintaining a safe and healthy work environment while promoting the company’s values and ethics.

Key Accountabilities

• Dispatch the team according to priorities and operational needs for the shift;
• Assess and ensure the operational productivity of pallet conveyors. Create action plans to reduce the gaps between planning and execution;
• Follow up on the productivity of pallet conveyors and team leaders under his responsibility;
• Promote SST standards and ensure rules are respected so the team works in a safe environment at all times;
• Identify training needs for the team, provide coaching and apply corrective measures as needed;
• Identify quality and inventory management issues and propose corrective action plans to the manager;
• Ensure the department’s smooth and optimal operation;
• Analyse the work environment and equipment used by the team, and make recommendations;
• Supervise the collection of data used to produce KPIs;
• Participate in the implementation of continuous improvement procedures for the department;
• Maximize resources according to absences and operational needs;
• Verify and validate time sheets in Kronos;
• Participate in the recruitment process and in the development of team members;
• Review various reports for the department, ensure their integrity and explain gaps flagged in them.

Job Requirements

• Bachelor’s degree in administration, logistics chain, operations management or an equivalent combination of education and experience;
• At least two (2) years of experience in a similar position;
• Strong knowledge of Microsoft Office, especially Excel.
• Proven ability in mentoring, coaching, supervision and team development;
• Good communication skills;
• Organized, meticulous and attention to details;
• Ability to interpret performance indicators;
• Ability to coordinate several activities at the same time;
• Ability to work in a fast-paced environment with a high volume.
• #LI-ML1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Assistant Controller

Position Summary

Reporting to the Corporate Controller, the Assistant Controller will play a critical role in managing the full accounting cycle and operations.

This role will be responsible for coordinating the financial close process, for maintaining the Company’s financial records, reports and systems while ensuring compliance with regulations and internal controls per 52-109 requirements.

Key Accountabilities

• Oversee the accounting team (4) by coaching, training, developing and orientating towards key objectives;
• Lead the accurate and timely financial close process, including the review and analysis of monthly results;
• Support with the review of quarterly, and annual financial statements;
• Review of monthly journal entries, accruals, intercompany and balance sheet reconciliations;
• Review the consolidation and eliminations entries;
• Review, evaluate and analyze capex reporting, capex classification and write-off procedures;
• Support new finance processes and implementations such as GL testing, GL mapping, new entity setup, new revenue stream;
• Evaluate the work allocation within the team and provide recommendations to optimize productivity;
• Perform all updates and review of internal control narrative/matrix for the period end cycle;
• Assist with the analysis of the financial results, integrity of accounting system and internal controls environment;
• Support with the review of quarterly, and annual financial statements;
• Establish, monitor, and improve accounting systems by leveraging information technology to automate and integrate functions;
• Develop and lead continuous improvement initiatives to optimize processes and increase productivity;
• Support with financial information requests such as corporate tax information, cost center analysis by vendor or GL, project cost tracking;
• Support with the review of quarterly, and annual financial statements;
• Coordinate and support with external auditors' requests; and
• Support with various payment approvals and batch report control approval.

Job Requirements

• CPA required;
• A minimum 1-2 years of experience in a similar position;
• A minimum of 5-8 years of progressive accounting experience;
• Strong knowledge of ERP Systems, SAP experience required;
• Knowledge of IFRS and 52-109 internal control requirements;
• Team player with a continuous improvement mindset;
• Strong aptitude for financial analysis in a heavy data environment;
• Proficient in Microsoft Excel, PowerPoint and Word;
• Ability to work autonomously, multitask and meet deadlines in a fast-paced environment.
• #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Manager, Internal Controls and Financial Processes

Position Summary

Reporting to the Director of Financial Information, the Manager, Internal Controls and Financial Processes is responsible for managing all aspects relating to the organization’s internal controls and financial processes (compliance with NI 52-109). This role will work closely with key stakeholders across the organization.

This role is responsible for leading internal controls over financial reporting assessments for business and finance processes by understanding the control environment, coordinating, scoping and testing of controls and processes, identifying and evaluating deficiencies, providing guidance and practical recommendations and highlighting internal control considerations for new systems or financial processes.

Key Accountabilities

• Identify opportunities to improve the organization's financial operations and financial close process to optimize resource allocation and leverage technologies;
• Assist with the review, testing and implementation of new financial processes relating to new revenue streams, products, and financial systems;
• Plan and coordinate the annual review of internal control narratives and risk control matrices;
• Support business process owners with improving internal documentation and strengthening of internal controls;
• Develop a deep understanding of the organization's business, processes and internal controls to identify actions necessary to mitigate risks and improve efficiency;
• Develop a testing strategy and framework by determining the extent, timing and documentation required;
• Perform internal control testing by assessing the design and operating effectiveness while providing practical recommendations;
• Support with the ITGC (Information Technology General Controls) audit and follow-up on remediation or improvement plans;
• Coordinate and review SOC (Service Organization Control) reports;
• Lead internal control considerations for new financial processes or implementation of new systems;
• Establish specific follow-up procedures to monitor the implementation of internal control action plans;
• Prepare and present internal control and process documentation training guidelines;
• Work closely with external auditors throughout the internal control testing;
• Assist the Corporate Controller and external consultants in the establishment and training for 52-109 controls in an affiliated company.

Job Requirements

• Professional title CPA or CIA;
• Minimum 4 years' experience in internal or external audits of publicly traded corporations;
• Strong knowledge of key regulations related to control environment (COSO framework 2013, NI 52-109, and Service Organization providers) and ITGCs (COBIT);
• Excellent interpersonal and communication skills (oral & written communications);
• Ability to organize, multitask and meet deadlines in a fast paced and changing environment;
• Strong team player with a continuous improvement mindset;
• Experience with ITGC audits is an asset;
• SAP knowledge is a strong asset.
• #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Specialist, Regulatory Affairs

Position Summary

Reporting to the Director, Compliance & Regulatory Affairs, the Regulatory Affairs Specialist will support all product compliance and regulatory affairs management activities. The Regulatory Affairs Specialist will work collaboratively on projects with internal stakeholders such as Dollarama’s legal department and buyers, as well as with external vendors to support new product development and procurement processes and complete regulatory evaluation for new items.

Key Accountabilities

• Collect and review technical labels, packaging, product formulations, and claims documentation to ensure the compliant labeling of products against the appropriate regulations, guidelines, and internal standards;
• Conduct store report reviews and assignation of level of complaints;
• Conduct product Material Safety Datasheet evaluations for Dangerous Goods classification based on product UN classification (flammable, corrosive, lithium batteries, etc) and maintain SDS Database up to date;
• Support investigations related to product quality and safety issues raised internally, by customers, or by government agencies;
• Support or initiate and follow up on corrective actions as required. Act with speed and efficiency during investigations and ensure timely resolution in collaboration with buyers and vendors;
• Draft investigation reports and complete applicable electronic notification forms on Health Canada's web platform;
• Evaluate certification, audit and product technical reports to conduct product risk assessments for new and current vendors and make recommendations in accordance with applicable guidelines and standards;
• Collect and review technical certificate of analysis to ensure products comply with specifications and meet appropriate standards;
• Stay abreast of product safety and quality trends for various product categories such as consumer products, food products, natural health products, over the counter medications, cosmetics and medical devices;
• Conduct sample evaluation in the normal course and as required during product investigations to ensure product quality consistency and determine on-going acceptability standards of existing products; and
• Conduct batch release process for each reception in compliance with Health Canada Natural Health Product GMP guidelines and applicable Dollarama procedures.

Job Requirements

• University degree, diploma, or DEC in Food Science, Nutrition, Chemistry or similar;
• One (1) to (3) years of relevant experience, experience in cosmetics or with medical devices is an asset;
• Knowledge and understanding of the applicable legislative and regulatory framework;
• Able to work effectively as an individual and collaboratively with team members;
• Excellent analytical and problem-solving skills;
• Well organized and detail oriented;
• Ability to work in a fast paced and high-volume environment;
• Strong communication and interpersonal skills; and
• Flexible and able to respond to occasional emergency product alerts on weekends.

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Clerk, Import (Proforma)

Position Summary

The Proforma Import Clerk’s main responsibility is to accurately enter details of the sales contracts into SAP, and to convert and create purchase orders and new articles in the ERP (SAP) system.

Key Accountabilities

• Enter data into SAP;
• Follow-up on repeat orders;
• Communicate with vendors and suppliers;
• Calculate volume and weight, and convert measurements for the containers;
• Create new articles in the ERP system;
• Create and format purchase order (PO) reports; and
• Confirm with suppliers' time, price, and number of items.

Job Requirements

• College Diploma (AEC) in Transportation, Logistics or in a similar field;
• One (1) to two (2) years of experience in a data entry or import;
• Strong problem solving skills;
• Good analytical skills combined with a keen attention to detail;
• Capacity to work in a fast-paced environment with high volume;
• Knowledge of MS Office is required with proven Excel ability; and
• Knowledge of SAP, an asset.
• #LI-NG1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Mailroom Clerk

Position Summary

Reporting to the Executive Assistant & Supervisor Administrative Services, the Mailroom Clerk will provide daily administrative support to the mail service and showroom at Dollarama’s head office and will also be a relief and backup support to the front desk reception area.

Key Accountabilities

• Handle all incoming and outgoing mail and packages;
• Work in collaboration with showroom staff to display product samples;
• Carry out clerical functions as required to support various departments;
• Act as a replacement and backup at the front desk reception; and
• Assist and support the team in any other tasks or projects.

Job Requirements

• High School Diploma (DES) or equivalent;
• One (1) year of experience in a clerical field or similar;
• Knowledge of Microsoft Office suite with good working knowledge of Excel;
• Good organizational skills and ability to multitask and prioritize;
• Ability to lift and carry up to 40lbs;
• Flexible and adaptable;
• Strong communication skills; and
• Customer service oriented.
• #LI-NG1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Agent, Maintenance Operations

Position Summary

As a member of the Maintenance team, the Agent, Maintenance Operations will provide support and assist the team of Coordinators and Supervisors with daily administrative tasks and maintain various portfolios.

Key Accountabilities

• Assist and support the Maintenance Supervisor(s) with special tasks and requests;
• Assist and support in daily administrative tasks using systems such as SAP and ServiceNow;
• Collect, build and maintain store specific data;
• Collect, build and maintain up-to-date various portfolios;
• Collect, build and maintain up-to-date information on specifications and materials;
• Support and assist in developing and establishing processes for all operation categories;
• Plan and organize the maintenance and repairs setup of new stores;
• Engage in email correspondence with Service Providers; and
• Assist in creating presentations for the team.

Job Requirements

• High School Diploma or AEC in Administration or relevant field;
• One (1) to three (3) years of related experience, ideally in the construction or maintenance field;
• Strong computer skills with proficiency in Microsoft Word, Visio, Excel, and Outlook;
• Knowledge of SAP is an asset;
• Good problem-solving skills;
• Strong organizational skills with a keen attention to detail;
• Ability to handle multiple requests and competing priorities in a fast-paced and high-volume environment;
• Ability to build strong working relationships with peers and team members; and
• Excellent written and verbal communication.

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Clerk, First Line

Position Summary

As a member of the payroll team, the clerk will respond to calls and emails according to established deadlines. The incumbent will respond to simple requests, validate the receipt of documents and transmit complex requests to a higher level.

Key Accountabilities

• Answer phone calls and respond to questions from internal customers according to established deadlines;
• Document requests in a database and consult different systems to collect relevant information in order to resolve reported issues;
• Resolve certain requests according to established guidelines and deadlines;
• Refer more complex issues to higher-level resources;
• Validate the integrity of the data entered in SAP, note any disparities and ensure corrective actions;
• Follow up on missing forms with stores;
• Collaborate with data entry clerks and replace them in their absence;
• Classify various documents.

Job Requirements

• High school diploma;
• Minimum of three (3) to twelve (12) months of relevant experience;
• Customer service oriented and professionalism with respect to communications and interventions;
• Organizational skills, thoroughness and procedural efficiency;
• Ability to work in a fast paced and high-volume environment;
• Knowledge of Excel and Outlook;
• Knowledge of SAP and Kronos (an asset).
• #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Replenishment Analyst

Position Summary

As a member of the Replenishment team, the Replenishment Analyst will carry out various analysis related to replenishment and sales performance of different product categories, review existing replenishment processes, and provide recommendations on improvements, as well as develop new management tools and reports.

Key Accountabilities

• Review sales and inventory forecasts at article and company levels;
• Use sound judgments to analyze results (versus historical and/or forecast) and provide explanations;
• Monitor warehouse and store inventory position;
• Prepare various analysis and reports for buyers and management;
• Build new reports;
• Review and map existing replenishment processes and recommend improvements;
• Work with functional analyst/IT to automate existing processes and reports;
• Monitor and manage timelines for the projects, and
• Create reports that clearly state the progress on specific deliverables.

Job Requirements

• Bachelor’s degree in Supply Chain, Logistics, Finance or similar;
• One (1) to three (3) years of related experience in an analytical role;
• Experience in product/retail environment is a definite asset;
• Proficient in the development of MS Excel spreadsheets;
• Strong analytical skills in order to secure relevant information, identify key issues and determine appropriate course of action;
• Quick learner with an ability to effectively operate under tight deadlines;
• Strong problem-solving skills combined with a keen attention to detail; and
• Knowledge of SAP, an asset.
• #LI-NG1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Clerk, Showroom

Position Summary

The Clerk, Showroom must ensure the ongoing functioning of the company’s showroom located at the head office and support the buyers and merchandising team in all operations related to samples in the showroom.

Key Accountabilities

• Respond to buyer's inquiries related to the products available in the showroom;
• Scan, sort and determine product's location;
• Validate and review product information in the SAP software;
• Present products appropriately in accordance with previously established merchandizing plans;
• Maintain and update visual standards according to the product catalogue;
• Carry out the assembly and disassembly of the displays according to the changes requested using the planograms;
• Receive and sort the samples, determine their nature and category, and merchandize them in the appropriate area;
• Collaborate with other team members towards achieving the department's goals.

Job Requirements

• Experience in a similar position is an asset;
• Ability to work in a team and independently while following instructions;
• Ability to work in a fast-paced, high volume and changing environment
• Detail oriented, organized, and ability to manager priorities;
• Demonstrated speed of execution;
• Computer skills and knowledge of the MS Office Suite.
• #LI-ME1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Manager, Warehouse

Position Summary

The Warehouse Manager is a critical role as they will be responsible for supporting the business in achieving its goals through inbound receipt and management of product and outbound delivery of product to the distribution centre. The Warehouse Manager will be successful through managing people, processes and systems within the warehouse, ensuring productivity targets are met and maintained, workplace health and safety requirements are met, and taking responsibility for security of the building and stock.

Key Accountabilities

• Financial and productivity management of operations, managing costs and budget of warehouse operations;
• Planning, leading, and organizing the day-to-day operations of the warehouse, which includes but is not limited to, receiving merchandise, inventory management, configuration of available space, assembly, and order shipment;
• Monitoring key indicators and adjusting direction and strategy as needed to maximize productivity in a multicultural, fast paced, and growing environment;
• Establishing process and procedures and developing a workforce plan, which will optimize resources and results;
• Establishing and maintaining a good relationship with the different functions, the distribution centre, and suppliers;
• Fostering an environment where employees are engaged, committed and motivated, through providing strong coaching and development/learning opportunities;
• Setting goals for employees, driving and managing performance;
• Promoting and ensuring that all health and safety standards are met;
• Ensuring the management of equipment and building maintenance;
• Leading and coordinating the project management of warehouse improvement in order to meet the warehouse objectives; and
• Upholding a building/facility that is well maintained (lighting, security, equipment).

Job Requirements

• A University Degree, preferably in logistics management, inventory management, operations or industrial engineering.
• A minimum of five (5) to seven (7) years’ experience in a management role, with a demonstrated understanding and experience of the overall supply chain concepts within a network. Experience ideally gained within the fast-moving retail sector.
• Experience with Warehouse Management Systems is essential; ideally experience gained with radio frequency and SAP.
• Demonstrated experience managing budgets and productivity levels.
• Will demonstrate advanced competency in: problem solving, business and opportunity analysis.
• The ideal candidate will have a high energy level, be self-motivated, results oriented as well as creative, innovative and flexible.
• The incumbent will be able to point to specific examples of leading change initiatives and processes that have contributed to strong business results and led to the development of a high-performance organization.
• The successful candidate will have a track record of managing and developing strong teams.
• The ideal candidate will possess the following competencies: drive for results; interpretative and root cause analytics; effective team builder and ability to develop direct reports; business acumen; influencing skills; and strategic agility.
• Fluency in French is required and functional ability in English is required.
• Available to work the hours of the facility, with a 6:30 am start on average for the Manager, Monday through Fridays and some Saturdays during the high season. Conversely, during the low season there will be flexibility in hours for management.
• #LI-ML1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Manager, Agency Relations

Position Summary

Under the supervision of the Senior Director of the Distribution Centre (DC), the incumbent is responsible for the overall management of temporary staff placement agencies both at the level of the distribution centre and in the warehouses. He assumes the role of speaker with agency managers and he establishes and maintains effective working partnerships.

Key Accountabilities

• Maintain a long-term strategic relationship with the agencies;
• Coordinate all internal movements of agency personnel;
• Oversee administrative processes, including invoicing;
• Manage the contractual relationship with agencies (communicate requirements, analyze staffing rates, track corrective actions, deal with agency issues, onboarding process for new agencies, etc.);
• Support senior management in contract negotiations and act as liaison officer between legal services and Dollarama agencies regarding contractual clauses;
• Advise managers at the DC and warehouses on agency issues;
• Ensure compliance with agency agreements;
• Develop, implement and monitor key performance indicators (KPIs) to improve and track agency staff performance;
• Provide support and act as liaison officer with the DC and warehouses in terms of communication, process improvement and any other requests relating to agency processes;
• Prepare reports and statistics relating to agency performance;
• Request and follow up on the action plan regarding temporary worker performance issues;
• Plan, manage and control the entire agency billing process (accuracy of rates, timesheets, bonuses and contract requirements);
• Validate training objectives and requirements;
• Participate in the delivery of training;
• Participate in the development, drafting and maintenance of administrative procedures;
• Manage agency-related clerks and Dollarama liaison supervisors;
• Support and participate in the improvement of monitoring systems with agencies (Kronos).

Job Requirements

• Bachelor's degree in Industrial Relations or Human Resources Management, or in a related field (an asset);
• Professional title in human resources (an asset);
• At least five (5) years of experience in a similar position;
• Experience in resource planning;
• Experience in dealing with temporary staff agencies (an asset);
• Intermediate or advanced knowledge of Microsoft Office Automation applications such as Word, PowerPoint, Excel and Outlook;
• Good knowledge of SAP (an asset);
• Abilities
• Have the ability to communicate effectively, both orally and in writing;
• Possess strong interpersonal skills;
• Be recognized for creating and consolidating multiple partnerships;
• Be customer oriented;
• Possess negotiation skills;
• Show leadership and the ability to influence positively;
• Be autonomous and show initiative;
• Demonstrate a problem-solving and decision-making approach;
• Possess a developed sense of organization;
• Possess the ability to analyze data and provide a summary of analyses;
• Possess the ability to understand business priorities and issues, and their impact on employees;
• Be able to act as an agent of change with the ability to integrate strategic issues to achieve results;
• Be able to manage several mandates and projects at the same time and to obtain results.
• #LI-CM1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.

Team Leader, Warehouse

Position Summary

Under the supervision of the Warehouse Manager, the Team Leader is responsible for supporting the planning of the warehouse activities, optimising resources and execution of processes, ensuring the inventory accuracy and maintaining a positive and safe work environment while respecting values and business ethics.

Key Accountabilities

• Plan and prioritize the warehouse activities pertaining to the specific area (reception, storage and expedition);
• Manage the individual KPI's of his team (CVP audit and follow up etc.);
• Lead team meetings to communicate evening plan (lifts and trans-pallets drivers, containers, etc.);
• Propose solutions to optimize productivity through process review and solve problems;
• Run reports many times a night to follow up on action plans, gaps like missing boxes, pick and put priorities etc.;
• Check on prices errors;
• Issue CVP reports, communicate actions plans and decide on evening shift priorities;
• Conduct research on SAP as needed and address discrepancies;
• Promote best practices and compliance with Health and Safety norms;
• Prepare and participate in the transition meeting between the day and evening team – ensuring all information is passed on to the day shift;
• Coach and develop team members;
• Develop evening action plans based on SAP data, incidents, CVP meetings etc. and enter in UTRACK;
• Prepare pick for next day;
• Conduct audit on CDI process.

Job Requirements

• Two (2) to five (5) years of experience in a supervisory role;
• Good knowledge of WMS (Warehouse Management Systems);
• Good knowledge of Excel; SAP is an asset;
• Good communication and coaching skills;
• Good organizational skills, teamwork, detail-oriented and ability of getting results in a fast-paced environment;
• Bilingual (French and English).
• #LI-AM1

If you are excited by the opportunity to join a dynamic team and work for a highly successful and growing Canadian company, please send us your resume.
Send your resume

We thank all interested applicants. Only those selected for an interview will be contacted by our recruitment team.