Back

FAQ


Locations

Creating an account is simple and has several benefits such as:
- Easily send e-gift cards to friends and family members
- Conveniently pay in-store with the Dollarama application
- Automatically add funds to your Dollarama card once the balance reaches the minimum amount you have pre-defined
- Scan products to find out their Dollarama price
- Locate the nearest Dollarama stores close to you
- And much more!
Please follow these steps:
1. Download the "Dollarama" application from the Apple App Store
2. Launch the application.
3. Open the side menu by touching the navigation bars
4. Touch "My Account"
5. Touch "Sign In"
6. Touch "Sign Up" located at the bottom of the screen.
Your account is now created!

Unfortunately, it is not possible to change the e-mail address associated to your account. Should you wish to do so, create a new account from the application's "Sign In" page. 

If you have forgotten the e-mail address associated to your account, you can create a new account with a new e-mail address or contact Customer Service. 

The Dollarama application can be installed on the iPhone SE and subsequent models and the iPad mini4 and subsequent models; the device must be using using iOS 10.0 or higher.

If you entered the wrong email address when creating your Dollarama account, you must create another Dollarama account and enter your correct email address. To do so, go to My Account > Sign Out, then create a new account using your correct email address.

In order to find out more details about our Privacy Policy, please click on the following link: Privacy Policy