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THESE TERMS AND CONDITIONS CONTAIN IMPORTANT INFORMATION REGARDING YOUR USE OF THIS WEBSITE AND YOUR LEGAL OBLIGATIONS, RIGHTS AND REMEDIES. READ THESE TERMS AND CONDITIONS CAREFULLY. BY ACCESSING OR USING THIS WEBSITE, YOU SIGNIFY THAT YOU HAVE READ, UNDERSTAND AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

General

This website, dollarama.com (the “Website”) is owned and operated by Dollarama Inc. in conjunction with its affiliates (collectively “Dollarama”). Your use of the Website constitutes your unconditional agreement to follow and be bound by these terms and conditions (“Terms and Conditions”). Although you may “bookmark” a page or portion only of this Website, your use of this Website still binds you to these Terms and Conditions. Dollarama reserves the right to update or modify the Terms and Conditions at any time without prior notice. Your use of the Website following any such modification constitutes your unconditional agreement to follow and be bound by the Terms and Conditions as modified. Therefore, we encourage you to review the Terms and Conditions whenever you use this Website.

Use and Limitations on Use

You may copy electronically or print hard copies of any of the pages from this Website provided that such copying or printing is for your personal non-commercial and lawful use, and provided that such copies clearly display the copyright, trademark and any other proprietary notices of Dollarama. Except when the express written authorization of Dollarama is granted, you may not copy, transmit, distribute, display, perform, reproduce, publish, transfer, frame or create derivative works of any of the Web pages and information (including any portion of them) which is obtained from this Website.

You warrant to Dollarama that you will not use this Website for any purpose that is either unlawful or prohibited by the Terms and Conditions. You agree not to use this Website in any manner which could cause it to be disabled, damaged, overloaded, or impaired or interfere with any other person’s use and enjoyment of this Website. You may not misrepresent your identity or location as a user and you may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through this Website. DOLLARAMA EXPRESSLY PROHIBITS ANY UNAUTHORIZED THIRD PARTY LINKING TO THE WEBSITE.

Intellectual Property Rights

Unless otherwise noted, all materials, including images, text, illustrations, designs, icons, photographs, programs, video clips and written and other materials that are part of the Website are subject to intellectual property rights, including without limiting the generality of the foregoing, copyrights and trademarks, which may be held by or licensed to Dollarama, and are protected by domestic and international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on this Website is the exclusive property of Dollarama and is also protected by domestic international copyright laws.

Dollarama and its suppliers and licensors expressly reserve all intellectual property rights in all text, content, programs, products, processes, technology and other materials which appear on the Website. Access to this Website does not confer and shall not be considered as conferring upon anyone any license under any of Dollarama’s or any third party’s intellectual property rights.

Dollarama names and logos and all related product and service names, design marks and slogans are the trademarks or service marks of Dollarama and are owned by Dollarama or used in Canada under exclusive license. All other marks are the property of their respective companies. No license to use of any name, logo or mark is granted in connection with the materials contained on this Website, and access to this Website does not authorize anyone to use any name, logo or mark in any manner.

References on this Website to any names, logos, marks, products or services of third parties or hypertext links to third party sites or information are provided solely as a convenience to you and do not in any way constitute or imply Dollarama’s endorsement, sponsorship or recommendation of the third party, information, product or service. Dollarama is not responsible for the content of any third party sites and does not make any representations regarding the content or accuracy of material on such sites.

Security

You are prohibited from violating or attempting to violate the security of the Website, including, without limitation: (a) accessing data not intended for you, including logging into a server or account which you are not authorized to access; (b) attempting to probe, scan or test the vulnerability of a system or network to breach security or authentication measures without proper authorization; (c) attempting to interfere with, disrupt or disable service to any user, host or network, including, without limitation, via means of “denial of service” attacks, overloading, “flooding”, “mailbombing” or “crashing”; (d) forging any TCP/IP packet header or any part of the header information in any posting; (e) disrupting network nodes or network services or otherwise restricting, inhibiting, disrupting or impeding Dollarama’s ability to monitor or make the Website available; or (f) taking any action in order to obtain services to which the you are not entitled. Violations of system or network security may result in civil or criminal liability. Dollarama will investigate occurrences which may involve such violations and may involve, and cooperate with, law enforcement authorities in prosecuting you if you are involved in such violations.

Disclaimer

ALL CONTENT ON THIS WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. DOLLARAMA DISCLAIMS, AND YOU HEREBY WAIVE, ANY AND ALL WARRANTIES AND LIABILITIES OF DOLLARAMA, WHETHER EXPRESS OR IMPLIED, ARISING BY OPERATION OF LAW OR OTHERWISE, WITH RESPECT TO THIS WEBSITE OR ANY OTHER WEBSITE LINKED TO THIS WEBSITE AND ANY CONTENT ON THIS WEBSITE OR ANY OTHER WEBSITE LINKED TO THIS INTERNET SITE, INCLUDING, BUT NOT LIMITED TO, ANY: IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE; IMPLIED WARRANTY OF NON-INFRINGEMENT; OR ANY CLAIM IN TORT (INCLUDING NEGLIGENCE). WITHOUT LIMITING THE FOREGOING, YOU ACKNOWLEDGE THAT DOLLARAMA DOES NOT REPRESENT OR WARRANT THAT THIS WEBSITE WILL BE ACCESSIBLE WITHOUT INTERRUPTION (OR AT ALL) OR THAT THIS WEBSITE OR THE SERVER THAT MAKES THIS WEBSITE AVAILABLE IS FREE FROM ERRORS, DEFECTS, DESIGN FLAWS OR OMISSIONS OR FROM VIRUSES OR OTHER HARMFUL COMPONENTS. DOLLARAMA DOES NOT WARRANT THE ACCURACY, INTEGRITY OR COMPLETENESS OF THE CONTENT PROVIDED IN THIS WEBSITE, INCLUDING ANY ADVICE OR OTHER SIMILAR INFORMATION OBTAINED FROM OR THROUGH THIS WEBSITE. DOLLARAMA DOES NOT MAKE ANY REPRESENTATION THAT THE CONTENT PROVIDED IS APPLICABLE OR APPROPRIATE FOR USE IN LOCATIONS OUTSIDE CANADA.

Exclusion of Liability

UNDER NO CIRCUMSTANCES WHATSOEVER, AND WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL DOLLARAMA OR ANY OF ITS DIRECTORS, OFFICERS, AGENTS, EMPLOYEES, VENDORS OR SUPPLIERS BE LIABLE TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE WHATSOEVER ARISING IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE WEBSITE. THIS EXCLUSION OF LIABILITY INCLUDES, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, REGARDLESS OF WHETHER DOLLARAMA OR ANY AUTHORIZED REPRESENTATIVE THEREOF KNEW OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

Indemnity

As user of this Website, you indemnify and save harmless Dollarama, its directors, officers, agents, employees, vendors and suppliers from and against any claim, cause of action or demand, including, but not limited to, reasonable legal, accounting and other professional fees brought as a result of your use of the Website

Privacy

Please refer to Dollarama’s Privacy Policy which is reproduced on the Website homepage under the link “Privacy Policy”.

Entire Agreement

These Terms and Conditions, together with the Privacy section of this Website, constitute the entire agreement between Dollarama and you regarding the subject matter of this agreement, and supersede all prior or contemporaneous communications, whether electronic, oral or written between you and Dollarama with respect to such subject matter.

Severability

The Terms and Conditions shall be deemed severable. In the event that any provision of the Terms and Conditions is determined to be unenforceable or invalid, such provision shall nonetheless be enforced to the fullest extent permitted by applicable law, and such determination shall not affect the validity and enforceability of any other remaining provisions.

Governing Law

The Terms and Conditions as well as the use of this Website, including any order or purchase made through this Website shall be governed by the laws of the province of Quebec and the laws of Canada applicable therein. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

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DOLLARAMA’S PRIVACY POLICY

Effective as of March 3, 2017

Introduction

Dollarama Inc., in conjunction with its affiliates (collectively “Dollarama” and hereinafter also defined as “we” or “us”), is committed to protecting the privacy and security of any of your personal information obtained by reason of your relationship with Dollarama, including through or in connection with our stores and our websites (including but not limited to www.dollarama.com, mobile applications, and any other site or portal referring the user to this privacy policy, collectively, the “Sites”).

This privacy policy (the “Privacy Policy”) explains:

  • -the types of personal information we collect;
  • -when such collection occurs;
  • -how we use and share the personal information we collect;
  • -the steps we take to ensure your personal information is safeguarded appropriately; and
  • -how you can contact us regarding your personal information and this Privacy Policy.

This Privacy Policy has been put in place to comply with the federal Personal Information Protection and Electronic Documents Act (“PIPEDA”) and provincial privacy statutes.

The terms and conditions of use of our Sites refer to and incorporate this Privacy Policy and by using said Sites, you consent to this Privacy Policy. From time to time, we may make changes to this Privacy Policy. The Privacy Policy is current as of the date which appears at the top of this page. We encourage you to look for updates and changes to this Privacy Policy by checking its effective date from time to time. Continued use of the Sites after an update is posted will constitute consent to the new version of the Privacy Policy.

Our Sites may contain links to websites which are owned and operated by third parties. Please note that this Privacy Policy does not apply to such other websites and services and we have no responsibility over their content or privacy policy.

1) Definition of Personal Information

This Privacy Policy applies to any personal information we collect or receive about you, from you or any other source. “Personal information” as used in this Privacy Policy refers to all information about an identifiable individual that is recorded in any form (such as your name, your phone number, your postal and email address and your payment information), as further defined in PIPEDA and applicable provincial legislation. Please note that personal information excludes aggregate information which represents compiled data from a group of individuals who can no longer be individually identified.

Please note that we do not intend to collect information from a minor. If you believe we may have collected information from your child, please contact us as indicated in the Contact Us section so that we can endeavour to delete it.

2) Collection of Personal Information

We will generally collect personal information directly from you when you purchase a product, browse a Site or interact with us directly, as deemed necessary for the purposes defined in Section 3 below. For example:

  • -when you purchase a product in store or on our Sites or make inquiries regarding your purchases or products, we may collect information about the transaction, payment or shipment (including information about the recipient of such shipment, if applicable);
  • -when you contact us or send us questions, comments, suggestions or complaints, we may collect contact information and information about your inquiry that is necessary in order to address it or to respond to you ;
  • -when you apply for a position, we may collect contact information and other information to process your application for employment;
  • -when you create or access an account on our Sites, we may collect information to identify you;
  • -when you use (and install, when applicable) our Sites we may collect information about how you use the Sites and where you are located, as further discussed below; and
  • -we may collect any other personal information you voluntarily provide to us in connection with any other matter.

We may also collect information you share regarding Dollarama on social media such as Facebook and Twitter.

Please be aware that we may use cameras in certain of our stores to protect our rights, property and safety and those of our employees, customers and the public and in order to look for ways to improve our customers’ experiences. We do not use these cameras to identify people except when reasonably necessary for these purposes or as required by law. Where this is applicable, signs will be posted to indicate that cameras are in use.

Please also be aware that we may be doing automated information collection through cookies (small data files stored on your device used to access and use our Sites), Web beacons (small transparent images used to track Sites visits and effectiveness of advertising) and other similar technologies. The information collected through the use of these cookies and beacons are generally more technical in nature, such as IP addresses, browsers and types of devices. While cookies and beacons are generally automatically accepted by your browser settings, you may wish to adjust or modify such settings by consulting your browser’s Help page. However, please note that cookies and beacons might be necessary to access or use certain features of our Sites.

We may also be collecting information about your physical location when you use a mobile device to access our Sites. If you do not want us to collect such information, please adjust or modify the settings of your mobile device accordingly.

3) Usage and Retention of Personal Information

We will generally use your personal information as part of our normal business operations in order to provide you with our products and services, in our stores or through our Sites, and to support our business. More specifically, we may use your personal information for the following purposes:

  • -to process your purchases and related transactions;
  • -to provide customer service and to respond to your inquiries or requests;
  • -to elaborate and improve our product offerings and our services;
  • -to manage and improve our customers’ experiences and our Sites;
  • -to monitor, analyse and assess the access and use of our Sites, including the registration and authentication of your account, if applicable;
  • -to customize the content of our Sites and advertising;
  • -to help you locate nearby stores;
  • -to protect our rights, property and safety and those of our employees, customers and the public;
  • -to detect and prevent fraud;
  • -to maintain appropriate records for internal administrative purposes, including for staffing and management of personnel; and
  • -to comply with legal requirements.

Please note that we will only retain your personal information for as long as reasonably necessary for the above purposes or as required by law.

4) Disclosure of Personal Information

We shall not disclose your Personal Information without your consent to any company or person other than those entities affiliated to Dollarama. Notwithstanding the foregoing, we may share your information as follows:

  • -if our service providers which are assisting us with respect to any of the purposes stated in Section 3 above (including payment solution providers) require such information to perform their services for us, it being understood that they will only be permitted to use the information as part of the performance of their work for us or when the disclosure of your information is required by law and that such third parties will have appropriate privacy standards in place;
  • -if we believe that the disclosure of personal information is required by law;
  • -if we believe that the disclosure of personal information will help us protect our rights, our property and our safety and those of our employees, customers and the public;
  • -if we believe that the disclosure of personal information is necessary in the investigation of suspected or actual illegal activity or in response to a request by law enforcement authorities; and
  • -if such disclosure would be in a way that it would not directly identify you, such as through aggregate information as mentioned in Section 1 above.

 

5) Safeguard and Location of Personal Information

We have implemented physical, organizational, contractual and technological security measures in an effort to protect your personal information and reduce the risk of loss or theft, unauthorized access, disclosure, copying, misuse or modification of your personal information. We also periodically update and review such security measures. Notwithstanding these security measures and our efforts, you acknowledge that no system or network can be entirely secured and that there are inherent risks in disclosing personal information on Web browsers and electronic devices.

Please note that as of the date of this Privacy Policy, we process and store the personal information we collect from you in Canada. You acknowledge that some of our Service Providers may process and store your personal information in other countries, such as the United States.

6) Contact Us

You can contact our Privacy Officer at the address and email found below if you wish to ask questions, express concerns or submit a complaint regarding this Privacy Policy.

To ensure that your personal information is accurate, complete and up-to-date, you may contact us or log into your account (if applicable) if any changes or modifications are required. You may also send us a written request if you wish to access the personal information we have collected about you. Please be advised that in order for you to modify, access or review your personal information, we may ask you to provide us with sufficient identification.

In all cases, we will generally attempt to answer your request within thirty (30) days or we will advise you if we require a longer response time.

Dollarama L.P.
Legal Department
Attn: Privacy Officer
5805 Royalmount
Mont-Royal, Quebec
H4P 0A1
Email: privacy@dollarama.com

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Board of Directors

Board Member Audit Human Ressources & Compensation Nomination & Governance
Bekenstein, Joshua
    Joshua Bekenstein
    Managing Director, Bain Capital Partners, LP

    Joshua Bekenstein is a member of the Board of Directors and a member of the Human Resources and Compensation Committee and the Nominating and Governance Committee. Mr. Bekenstein is a Managing Director at Bain Capital Partners, LP, a private asset management firm. Prior to joining Bain Capital Partners in 1984, Mr. Bekenstein spent several years at Bain & Company, where he was involved with companies in a variety of industries. Mr. Bekenstein serves as a director of Canada Goose Holdings Inc., BRP Inc., Bright Horizons Family Solutions Inc., and The Michaels Companies, Inc., and sits on the compensation committee of some of those corporations. Mr. Bekenstein received a Bachelor of Arts from Yale University and a Master of Business Administration (MBA) from Harvard Business School.

David, Gregory
    Gregory David
    Chief Executive Officer, GRI Capital Inc.

    Gregory David is a member of the Board of Directors. He is the Chief Executive Officer of GRI Capital Inc., a private management and financial advisory firm, and has been with the company and its affiliates since 2003. From 2000 to 2003, Mr. David provided financial and strategic advisory services to private and public companies. Previously, he worked at Claridge Inc. from 1998 to 2000 and at McKinsey & Co. from 1996 to 1998. He has a Bachelor of Commerce from Queen’s University, a Bachelor of Laws from McGill University and a Master of Business Administration (MBA) from Harvard Business School.

Garcia C., Elisa D.
    Elisa D. Garcia C.
    Chief Legal Officer, Macy’s, Inc.

    Elisa D. Garcia C. is a member of the Board of Directors and a member of the Nominating and Governance Committee. Ms. Garcia currently serves as Chief Legal Officer of Macy’s, Inc. Prior to joining Macy’s in September 2016, she served as Executive Vice President and Chief Legal Officer of Office Depot, Inc., a leading global provider of products, services, and solutions for the workplace headquartered in Boca Raton, Florida. Prior to joining Office Depot in 2007, she was Executive Vice President, General Counsel and Corporate Secretary for Domino’s Pizza, Inc. Earlier in her career, she served as Latin American Regional Counsel for Philip Morris International and Corporate Counsel for GAF Corporation. She also serves on the board of the Institute for Inclusion in the Legal Profession and acts as an advisory board member for the Corporate Pro Bono Institute. Ms. Garcia is a graduate of the St. John’s University School of Law, and also received a joint BA/MS in Political Science and Management and Policy Sciences from W. Averell Harriman College, State University of New York at Stony Brook.

Gunn, Stephen*
    Stephen Gunn
    Corporate Director

    Stephen Gunn is the Lead Director of the Board of Directors, the Chair of the Nominating and Governance Committee and a member of both the Audit Committee and the Human Resources and Compensation Committee. He is also co-chair of the board of directors of Sleep Country Canada Holdings Inc. and a director of Canada Goose Holdings Inc. and Cara Operations Limited, and chairs the audit committee of the latter two. Prior to November 2014, Mr. Gunn served as chief executive officer of Sleep Country Canada, the Canadian mattress retailer he co-founded. He received a Bachelor of Applied Science in Electrical Engineering from Queen’s University and a Master of Business Administration (MBA) from the University of Western Ontario.

Nomicos, Nicholas
    Nicholas Nomicos
    Corporate Director

    Nicholas Nomicos is a member of the Board of Directors, the Chair of the Human Resources and Compensation Committee and a member of the Audit Committee. He is also a director and a member of the investment and risk committee of BRP Inc. since December 2016. He previously sat on BRP Inc.’s board of directors from 2003 to 2015. Until December 2016, Mr. Nomicos was Managing Director at Bain Capital Credit, LP (formerly known as Sankaty Advisors, LP), the credit affiliate of Bain Capital Partners, LP. Prior to 2011, he was an Operating Partner at Bain Capital Partners where he worked since 1999 in a variety of investments in the manufacturing and consumer product sectors. Prior to joining Bain Capital Partners, Mr. Nomicos was a senior corporate development and manufacturing executive at Oak Industries Inc., and he spent several years at Bain & Company where he was a Manager. Mr. Nomicos received a Bachelor of Science in Engineering from Princeton University and a Master of Business Administration (MBA) from Harvard Business School.

Rossy, Larry
    Larry Rossy
    Executive Chairman of the Board of Directors

    Larry Rossy is the Executive Chairman of the Board of Directors since May 1, 2016. Before that date, he held the offices of Chairman of the Board of Directors and Chief Executive Officer since the Corporation’s inception. Larry Rossy has been a retailer since 1965 and is the founder of Dollarama. In 1992, he made the strategic decision to convert the company to the “dollar store” concept. Since that time, his principal focus has been on the expansion of the Dollarama retail network. On May 1, 2016, Larry Rossy stepped aside as Chief Executive Officer, as Neil Rossy took the helm of the business. As Executive Chairman of the Board of Directors, he continues to play an active role in key areas of the business such as real estate and buying. He received a Bachelor of Arts from McGill University.

Rossy, Neil
    Neil Rossy
    President and Chief Executive Officer

    Neil Rossy is a member of the Board of Directors since 2004 and serves as President and Chief Executive Officer of the Corporation since May 1, 2016. Prior to being appointed to this office by the Board of Directors in 2016, he had served as Chief Merchandising Officer of Dollarama since 2010. With the company since its inception in 1992, he has been involved in all aspects of Dollarama’s business, supply chain and day-to-day operations. Over the last two decades, Neil Rossy has played an increasingly important role in strategic decisions related to warehousing and distribution, direct sourcing, brand identity, product development and merchandising innovations that define Dollarama and underpin its success. He is a graduate of Queen’s University.

Roy, Richard
    Richard Roy FCPA, FCA
    Corporate Director

    Richard Roy, FCPA, FCA, is a member of the Board of Directors and the Chair of the Audit Committee. He also sits on the board of directors of Uni-Select Inc. since May 2008 and on the board of directors of GDI Integrated Facility Services Inc. since May 2015. Mr. Roy served as President and Chief Executive Officer of Uni-Select, a distributor of automotive replacement parts, equipment, tools and accessories in North America, from January 1, 2008 to July 31, 2015. Prior to January 2008, he held various senior roles at Uni-Select, including the positions of Vice President, Chief Operating Officer from April 2007 to January 2008, and Vice President, Administration and Chief Financial Officer from January 1999 to April 2007. Mr. Roy received his Fellow Chartered Accountant (FCA) designation from the Ordre des comptables professionnels agréés du Québec in 2012. Mr. Roy is a graduate of HEC Montreal.

Thomas, Huw
    Huw Thomas FCPA, FCA
    Chief Executive Officer, Smart Real Estate Investment Trust

    Huw Thomas, FCPA, FCA, is a member of the Board of Directors. From 1996 to 2010, Mr. Thomas served in various senior financial roles at Canadian Tire Corporation, Limited, including nine years as Chief Financial Officer and, from November 2009 until December 2010, as Executive Vice President, Financial Strategy and Performance. Mr. Thomas was appointed Interim Chief Executive Officer of SmartREIT in March 2013 and then President and Chief Executive Officer in July 2013. Since July 21, 2016, he holds the title of Chief Executive Officer of SmartREIT. He also serves as a trustee of SmartREIT and Chartwell Retirement Residences, and chairs the audit committee of the latter. He holds a Bachelor of Science degree in Economics from the University of London (U.K.), and is a Certified U.K. and Canadian Chartered Professional Accountant. He received his Fellowship designation (FCPA) from the Chartered Professional Accountants of Ontario in 2013.

* = Lead Independent Director     = Chair     = Member

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About Dollarama

The Dollarama business was founded in 1992 by Larry Rossy, a third generation retailer. Dollarama now operates more than 1,000 stores across Canada. All stores are corporately owned and operated, providing a consistent shopping experience.

We offer a broad assortment of everyday consumer products, general merchandise and seasonal items with compelling value in convenient locations, including metropolitan areas, mid-sized cities and small towns. Our quality merchandise is sold in individual or multiple units at select, fixed price points up to $4.00.

Discover Dollarama

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Welcome to Dollarama

SedarDollarama’s mission is simple: providing value for the customer.

Dollarama is a major player in the value retail industry. Headquartered in Montreal (Quebec), Dollarama owns and operates over 1,000 stores across all ten Canadian provinces. All stores are corporately owned and operated, providing a consistent shopping experience. We offer a broad assortment of everyday consumer products, general merchandise and seasonal items with compelling value in convenient locations, including metropolitan areas, mid-sized cities and small towns. Our quality merchandise is sold in individual or multiple units at select, fixed price points up to $4.00.

At Dollarama, we are committed to serving the best interests of our shareholders. We seek to enhance shareholder value not only through strong business performance and practices, but also through responsible and effective communication. To help put Dollarama’s financial performance into perspective, our Investor Relations section provides the latest company information.

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