Back

You can reset you password anytime by clicking here: Reset Password. You will receive an email with a link to reset your password. In case you did not get the email, check your junk mail box.

Log in to your account and click on "Change my password" and follow the instructions.

  • Make sure that you entered the correct login credentials: correct email and password combination. Passwords are case sensitive.
  • If you have forgotten your password, click on the following link to reset it: Reset Password.
  • If your login credentials are correct but you still cannot access your account, try clearing your browser cache & cookies.
  • If you are still unable to access your account, please fill out the "Contact us" form, providing as many details as possible about the problem.

Log in to your account and click on "My account". You will be able to modify your personal information, such as name, email address and communication language.

Log in to your account, click on "My addresses" and you will be able to edit your current address, remove it or add a new address

On the upper right side of your window, hover over the logo icon with your name in the header and click on the "Sign Out" button from the drop down menu.

Please fill in the Contact us form and we will handle your account closure. Please keep in mind that, once closed, it will no longer be accessible to you or to anyone else.

If you no longer wish to receive commercial electronic messages from Dollarama, you can unsubscribe by sending an email to this address: [email protected]. However, please note that you will still receive emails from Dollarama relating to the status of your orders, if any.

Once your account is closed, it will no longer be accessible. However, we welcome you to create a new account.

Yes, you can use your email address to place an order. However, we suggest to logon to your account, as it will facilitate and speed up the checkout process.